BS
Ben S

1 reviews | Active since Mar 2009

21 May 2018, 10:33

Card not delivered - bad service

Hi - I was told to expect a card delivery on 17 May between 11-17H00. Driver arrived 09H30 and I wasn't there. There have been no comms subsequently. This is really bad service.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 May 2018, 11:04
Official

Good Day Ben,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to credit card delivery department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***