EV
Elizabeth V
1 reviews | Active since Jul 2009
20 Jul 2015, 12:13
Card not delivered
I cannot believe the hassle we had to go through to open a Business account with FNB. After 3 weeks of endless phone calls, emails, complaints and fights, we have finally managed to open the account. However, we have still not received the cheque card. The courier was going to phone on Friday, or Saturday and nothing. It's been almost a week that our account is open with no card???? Seriously FNB, we can't keep having these problems. Can we get this account sorted out once and for all???
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Replies (1)FNB (First National Bank)'s replyOfficial
20 Jul 2015, 12:30Hello client54,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 724713.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 724713.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply20 Jul 2015, 12:30
Official
Hello client54,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 724713.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 724713.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
