KM
Khomotjo M

1 reviews | Active since Feb 2012

12 Dec 2016, 08:42

Card not active

<p>Got a new bank card on friday and went online to activated.<br />I set the limits myself a=only for the card to decline due to reaching monthly limit.</p> <p>The entire weekend i could not access my cash mind you i had two trips to make Mpumalanga on Saturday and Polokwane on Sunday without access to cash .</p> <p> </p> <p>Thank you so much to FNB</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Dec 2016, 09:39
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)