Card Limits

Good Day. I reported, and have been following up on a lack of functionality on the mobile and tablet application platforms for the Islamic Platinum Cheque product. The applications do not provide functionality to change card limits. There has been no resolution to date, and I have been querying the matter for over a year.<br> <br> This past weekend I could not withdraw the cash I required due to the option not being available on the online banking platform. The functionality is still not available. Had the functionality been provided for in the application, there would have been an easier alternate. <br> <br> Since this was not the case, I had to call in to the call centre this morning to have my limits amended. I would then have to call back to have these limits reverted once I have withdrawn the required amount. Not very efficient, and quite frustrating.<br> <br> Please get someone to contact me regarding this as it is unacceptable.