CR
Coolio R

1 reviews | Active since Feb 2014

27 May 2019, 13:27

Card less withdrawal method

On 13 April 2019 I requested R5000 via card less method and I only received R4000 from the ATM but R5000 was withdrawn from my account. I logged a dispute with FNB (Ref ********** Q) and they cannot explain to me why they are refusing to refund me.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 May 2019, 14:32
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF. 

Regards,
Hello Peter Complaints Team

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