Card *****

FNB refuses to pay me money that was **********ly spent on my account, at first FNB cleared me and them, secondly they requested that I get a letter from my cellphone network service provider, I got the letter and it proved that I was unfortunately ****med by a syndicate and had nothing to do with the transactions. The letter clearly stated that the transactions and sim swap took place on the 19th at night and I explained that my phone recorded "no service/network" hence I didn't see that there were transactions that night,my cards were stopped the following day when I realised that people's phones are working and I went to the bank,starting at the atm in the morning and later in the bank with an assistant.