1 reviews | Active since Oct 2016
Card Fee Replacement was Charge on my Account but my account is new and been advised it will be reversed untill now ,, nothing have been done
i join FNB as your the Best Bank with Good service and delivery on time but i am now experiencing an issue with the Card replacement fee which was charge on my account while i havent lost any card, i went to my branch they did advised me they have send an instruction to the Head office . now its a day nothing have been resolved that very terrible , with standard bank issues like this are resolve within a day...
I Am a premier banker i was supposed to be treated like one but nothing has happened so far
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***