SZ
Saffer72 ZA
1 reviews | Active since Mar 2009
21 Sept 2015, 09:03
Card failure
Over the weekend I wasn't able to use my debit card. I couldn't use it to pay at the till or to withdraw cash. Imagine the inconvenience of not being able to access once's funds, not to mention the embarrassment of having a card declined at a merchant.
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Replies (1)
FNB (First National Bank)'s replyOfficial
21 Sept 2015, 11:20Hello shivanj,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to private Clients who will provide you with feedback.
The reference number is 763491 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to private Clients who will provide you with feedback.
The reference number is 763491 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply21 Sept 2015, 11:20
Official
Hello shivanj,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to private Clients who will provide you with feedback.
The reference number is 763491 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to private Clients who will provide you with feedback.
The reference number is 763491 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)