BL
Badirileng L

1 reviews | Active since Jan 2024

07 Jan 2024, 09:41

Card *****.

My card was ****** back in November, called immediately to have my card cancelled, only to wake up to transactions today dated 20th December of toll gates.. All at the same time. All transactions are processed from the "canceled" card. How is FNB canceling these cards but they still being used? How are you protecting your customers? I can't afford to wait 7-30 days for your investigators to investigate a fault in your system...clearly because when you cancel/block cards, there is a way for these *****sters to get access to my funds...

0
Replies (1)
BL
Badirileng L's update11 Jan 2024, 16:47
Reviewer Update
How long do I have to wait? None of your consultants want to help... Because they not in the complaints team... So who do I speak to?