BC
Bryce C

1 reviews | Active since Apr 2014

08 Apr 2015, 17:08

card delivery taking almost 2 weeks???

My card was supposed to be delivered for the 2nd time on thur the 2nd, after they messed up the first attempt.<br> <br> They went to my house address and not my work address as they should have done.<br> <br> My current card is about to snap I need this urgently<br> <br> iI expect it to be delivered on thur 9th at my office address, or left at an fnb branch in cbd for me to collect

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Apr 2015, 07:48
Official
Hello sincitizen1,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 663456.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)