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Nomcebo N
1 reviews | Active since Dec 2021
26 Oct 2023, 20:13
Card delivery nightmare
Ordered a new card however I get an error message when I’m trying to schedule delivery. I’ve opted to have the card delivered at a certain branch now I’ve missed a couple of calls from CCD Couriers regarding the delivery of my card. Why am I given options to set up delivery on the app if I’m still going to get a million calls from the courier company. Also my marketing preferences should matter in this case. The only thing I’m expecting is a message to go get my card at the branch, no annoying phone calls.
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Nomcebo N's updateReviewer Update
27 Oct 2023, 17:50Pathetic is an understatement. There’s no need to lie on the app that the card is on its way to the branch and I’ll receive an sms when it’s been delivered when it’s clear the courier company has no idea where the card needs to be delivered and still has to call me for something I’ve already facilitated on the app.
NN
Nomcebo N's update27 Oct 2023, 17:50
Reviewer Update
Pathetic is an understatement. There’s no need to lie on the app that the card is on its way to the branch and I’ll receive an sms when it’s been delivered when it’s clear the courier company has no idea where the card needs to be delivered and still has to call me for something I’ve already facilitated on the app.