SvdB
Shani van den Berg
1 reviews | Active since Feb 2019
04 Feb 2019, 09:48
Card Delivery from DSV
Card Delivery from DSV is pathetic!!! I can't believe FNB thinks it is acceptable for FNB clients to deal with DSV's horrible service. This bad service received from DSV reflects horribly on FNB. I will be closing my accounts with FNB as I can not deal with this bad service again!!! My card already expired and I'm still waiting for my new cards. Bad on you FNB!!! You really should care more about what service your clients receive especially from companies you outsource to do your work for you! You should consider using another courier service!
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FNB (First National Bank)'s replyOfficial
04 Feb 2019, 12:07Good Day Shani van den Berg Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply04 Feb 2019, 12:07
Official
Good Day Shani van den Berg Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***