1 reviews | Active since Jul 2013
CARD DELIVERY FAILURE
I am a dissatisfied customer, I ordered replacement Credit Card a week ago. I called for an update on what the status is on delivery.The cards can't be tracked from the courier companies end. I am currently out the country and I need to urgently get resolution on this issue. I have called the call center twice with no conclusion on where my card is. I have called Mr. D courier they have said to me that I must call the bank. ONLINE CARD DELIVERY FAILURE. I do not propose anyone uses this service!!!!!!!!!!!!!!!!!
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)