1 reviews | Active since Nov 2016
Card Delivery Disaster
What a horrible experience I have had so far. First it the non-Delivery of the Credit Card and now the Cheque Card.
It seems like FNB has a tendency of partnering with horrible courier companies. CCD Couriers were supposed to have delivered my card today(27 December2017) and now they can’t and will only deliver between 28 and 29 December when I had already transferred money into that account leaving me stranded.
When I call in some guy I had spoken to last week had said that I would be collecting the card removing it from the queue. So FNB, my very first week with you has been a disaster.
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)