Card delivery challenge - not just the logo that changed at FNB

Since one of my bank cards is expiring soon, FNB did auto-ordered a new card for me - sounds sweet, but wait, this is not the end of the fairytale.

Today, I received an SMS from FNB, quoting "Your card for acc..... is ready for collection at CAPETOWN branch"?? What's wrong with that? I've been living >1400km from Cape Town since 2015 (aka the past 8 year) and have been updating my residence info every year? Every single document I have from FNB for the past 8 years contains my Johannesburg address, so, what's going on? Unless you guys are bringing Christmas (which I don't celebrate) too earlier this year and willing to offer me a free flight ticket and x1 night hotel accommodation, so I can collect my precious card from Kaapstad, then thank you, Rosebank Mall branch in Johannesburg will do fine. Please don't trigger my last interest in moving to Capitec (as everyone I know keeps advising), this is common logic - if my statements, bank account confirmation and every product I have through FNB state that I am residing in JNB, then play the common sense, my friend. Can't wait for the HelloPeter customer negotiator to tell me what's happening (please; loadshedding; Russia-Ukraine war; lockdown are no longer valid cards to play. I am cancelling that card and ordering a new one. I dare you charge me for your failure. Thank you.