PT
Phumzile T

1 reviews | Active since May 2012

04 Apr 2017, 08:14

Card delivery

<p>Good Day,</p> <p> </p> <p>My husband requested a card from FNB as he has lost his wallet upon his arrival in Germany. FNB through their correspondence promised to deliver the card at a cost which he was ok with it. The card was requested on the 09th of March 2017. It was said that the card will be delivered in 10-15 days. To date he has not received the card and there hasn't been any correspondence from FNB regarding the status of the delivery. Quite disappointing to say the least.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Apr 2017, 08:44
Official

Good Day

We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number of your husband upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)