1 reviews | Active since Dec 2014
Card delivery
<p>Terrible Service for a new customer.</p> <p> </p> <p>First FNB include the wrong birth date with the credit Card.</p> <p>Second they fail to deliver on stated Day</p> <p>Third reschedule for following day,</p> <p>Fourth, Call to say they sent the card to wrong branch and that it will take another week to get tom me. </p> <p> </p> <p>I moved to FNB for better service and this is only 1 of the terrible services i have had to deal with while signing up. Beware, not all is rosy at FN, even if they try make it out to be. Maybe Capitec was the way to go.</p> <p> </p> <p>- A very disapointed NEW FNB customer.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Got a phone call telling me they would delvier next day and that i would get a call from both FNB and Mr Delivery.
No such call.
Got a phone call telling me they would delvier next day and that i would get a call from both FNB and Mr Delivery.
No such call.