Card delivery

<p>Dear FNB, this has been a new level of disappointment. On the 29th of May I went to the Musgrave Branch and opened a new Cheque account which was going to be my primary account, they told me to wait for 5/7 working days for the card to be delivered, it is now the 9th working day and on Wednesday when I called DSV which is the courier company (This after again spending hours on the phone with FNB) They informed me that the details the bank gave them were incorrect and that the card is being sent back to JHB. When I called FNB again today I was informed to go to the branch and give them proof of residence but when I opened my account I gave out the details which were needed including my new cellphone number but it still weren't given to the courier company. All I ever wanted was to get the card so i can get a statement to give to HR to change my banking details. At this point in time I'm not sure what to do since I've been given the run around and the best advice I've received from the FB media department was to wait..!!! How am I to get my card when the details presented to the people giving me my card are incorrect, If I have to go to the branch again and not collect my card, I will have been forced to use other channels</p>