Card delivery

My card was delivered to Private Banking at number 5 First Place after I asked that it be delivered to Bank City. <br> On arrival at Private Banking, I am informed that nobody can issue with my card as the whole team has left the office to attend a year end function. <br> This is after a back and forth between the branch at bank city and the private banking suite. <br> On top of that, I don't even know who my private banker is who I can direct this complaint to. <br> I refuse to leave the office again to collect this card, and demand that it be sent to my work address. <br> <br> Hoping for a speedy resolution.