SJ
Siba J

1 reviews | Active since Aug 2009

15 Aug 2019, 13:32

CARD DELIVERED TO CLOSED BRANCH

I am so upset FNB called that my car is ready to be collected in Sandton City Branch I rush there on my arrival branch is closed to be revamped. I need to use my card, I called was on hold for 26mins the highest incompetence from FNB annoys me and silly Steve Manganyi who thinks he owns FNB. He said he will not call me back so tell me how do I get my card? Will they cover or pay for this inconvenience

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Aug 2019, 14:20
Official
Good Day 
 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is ***NF

Regards 

Hello Peter Complaints Team 

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