1 reviews | Active since Aug 2017

11 Aug 2017, 11:22

Card Delay

<p>So much for what can we do for you slogan. </p> <p> </p> <p>i reported my card and canced it in Wed last week. I am still waiting for the card one week later. more than 7 days which is the max days i am without a card. this is pathetic for a bank to say that they are number one.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Aug 2017, 12:15
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

Your complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)