HI
Hamim I

1 reviews | Active since Sept 2009

28 Nov 2015, 21:42

Card Declined for no Reason

Fnb is really disappointing me these days, first it is the long queues ,then the ebucks rules change to suit you.<br> <br> I went to Makro to day to purchase a Play station for my son, When i tried paying with my Credit Card it was declined although I knew I had cash. This really is not good, as I now had to use my Standard bank card, which means i loose out on the Ebucks I could have earned.<br> <br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Nov 2015, 10:23
Official
Hello hamimi,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Credit card who will provide you with feedback.

The reference number is 822143.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
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