1 reviews | Active since Mar 2009
card consultant slammed phone down on me
<p>Today I called this number ***...because i received a message advising me that a credit card payment was not received. I spoke to a consultant at 8-32 am and my number is ********** 028</p> <p> </p> <p>She asked me if i have a business card and i said yes...then i realised that i dont and i said i have a cheque card. She then asked me why i said i had a business card. I said it was a mistake, is it a problem? she then cutt me off</p> <p> </p> <p>Absolutely rude and shocking service FNB</p> <p> </p> <p> </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)