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Sisonke N

1 reviews | Active since Aug 2021

27 Aug 2021, 16:47

Card Collection Issue

We me & my partner went to FNB Branch regarding a credit card issue, they sent him to call all sorts of Departments and was not assisted. We eventually been sent to card collection we spent more R350 on airtime held the phone for so many hours was still not assisted. He has been a client of FNB since 2000. Imagine loosing a loyal client to just a small service that needs to be handled.

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Replies (1)
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Sisonke N's update31 Aug 2021, 16:01
Reviewer Update
Well, FNB rep**** privately to us mentioning that they will come back to us 24 - 48 hours we are still waiting, they have all the details needed to contact us.