dD
delia D
1 reviews | Active since Jun 2015
19 Jun 2015, 14:24
card collection
I called fnb today, to report my card missing. I was advised by the call centre that I can go into any branch and collect a new card. So, this afternoon-off I go, with my ID. When I get to the counter, they scan my finger prints and confirm the ID number but according to homeaffairs-my surname is different with them so now I can't collect a card??
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FNB (First National Bank)'s replyOfficial
19 Jun 2015, 15:04Hello deliavd73082,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 706192.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 706192.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 Jun 2015, 15:04
Official
Hello deliavd73082,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 706192.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 706192.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)