card collection

I opened an fnb cheque account on the 23rd of Sep but could not get the card I was told that i will receive the card on Thursday 28th Sep when I arrived at the branch they told me that I have to wait for an sms from the bank and then I will be able to get my card I have been patiently waiting for the sms but nothing even now. When I opened the account I was never told about the sms I was assured that on the 28th I should be at the bank in the morning and I will get the card. What is frustrating me is that I have deposited all my money into my account even my salary for this month has already been deposited because I was hoping that on the 28th I would have gotten my card now i have to pay my bills but I can because I can't access the money on my account when I try to but airtime or send ewallet I can't because I need the last four digits on the card I hope that it get resolved soon because I am out of funds I really need my card!