AT
AJ T
1 reviews | Active since Oct 2013
18 Sept 2015, 19:50
Card cancelled
I went to the ATM and I found that my savings account card had been cancelled I DID NOT REQUEST NOR DID I AUTHORISE ANYONE TO CANCELL MY CARD IM VERY DISSAPOINTED IN FNB I HAVE MONEY I NEED TO GET OUT OF THERE THIS IS DISGRACEFUL
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FNB (First National Bank)'s replyOfficial
19 Sept 2015, 08:53Hello aj01,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking Channels who will provide you with feedback.
The reference number is 762917.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking Channels who will provide you with feedback.
The reference number is 762917.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 Sept 2015, 08:53
Official
Hello aj01,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking Channels who will provide you with feedback.
The reference number is 762917.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking Channels who will provide you with feedback.
The reference number is 762917.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)