MM
Mmalefa M
1 reviews | Active since Jul 2014
12 Feb 2016, 17:06
Card cancellation without my permission
I got an sms saying that my cheque card has been cancelled and I have no idea how that happened. Am so tired of FND, I honestly regret the day I opened a bank account with them. One thing I know is that I will be inconvenienced by all this mess and I will have to probably pay to get a new card.<br> <br> This mess needs to be sorted out, I need my bank card.
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Replies (1)
FNB (First National Bank)'s replyOfficial
13 Feb 2016, 08:01Hello MmalefaLR,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 868172.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 868172.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply13 Feb 2016, 08:01
Official
Hello MmalefaLR,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 868172.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 868172.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)