kL
katlego L
1 reviews | Active since Aug 2014
11 Oct 2019, 18:41
Card and atm
I got delivery of my new card today I went to the atm at around 6 to withdraw at an atm in Chiawelo the atm swallow my card I tried calling the call center my call is picked up and left there I can't hear people talking in the call center and an agent breathing but not talk. I cut the call and called again same thing happened. Only on the 3rd time did I get an agent of to cancel my card I fail to understand why would an fnb atm swallow a new card
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FNB (First National Bank)'s replyOfficial
12 Oct 2019, 11:05Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply12 Oct 2019, 11:05
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)