MK
MARILYN K

1 reviews | Active since Dec 2013

21 Aug 2023, 10:48

Card ***** 5 August 2023

Not even a star. I have been on the phone with the card ***** & customer care, for the last 1 hour, in total. Still have not gotten to even speak to an agent?? Could you pls call me. Tik tok tik tok.

0
Replies (4)
MK
MARILYN K's update21 Aug 2023, 11:56
Reviewer Update
Waiting for that call.
MK
MARILYN K's update22 Aug 2023, 12:53
Reviewer Update
At FNB Branch.
Still no joy.
So inside job.

PLEASE DON'T BANK AT FNB, TIME TO CHOOSE A NEW BANK.
PATHETIC SERVICE.
STOLE MY MONEY.
I HAVE PHONE 6 NUMBERS.
THE BANK CAN'T EITHER GET THROUGH TO FNB ***** DEPARTMENT.

RUN BEFORE YOU BANK WITH FNB?!!!


MK
MARILYN K's update22 Aug 2023, 12:58
Reviewer Update
DON'T BANK AT FNB.
RUN
I SIDE JOBS.

BEEN HERE SINCE 9:30.
ITS NOW 1PM.

PATHETIC SERVICE.
BRANCH DON'T KNOW,
***** DEPARTMENT USELESS, DONT EVEN ANSWER THE CALLS FROM ME FROM BANK, HIGH CALL VOLUMES, MAKES YOU THINK HOW MUCH MONEY FNB, MUST BE *****ING.......INSIDE JOB.

MK
MARILYN K's update27 Aug 2023, 19:12
Reviewer Update
Don't BANK AT FNB.
THEY ***** YOUR MONEY.............

FNB, has decided, not to investigate as they don't know the difference between card ***** & online *****. I must just be happy with there desision.
Friday, has come & gone,
Never got that call from Travis / Terrance, from FNB.