AB
Ayabulela B
1 reviews | Active since Oct 2020
29 Apr 2025, 12:39
CAR INSURANCE CLAIM!
I submitted a car insurance claim. It’s been a nightmare. The claim agent Simone Erasmus is never at her desk when I call. I have to call everyday to find out what’s going on because no one bothers. My car is falling apart in my hands and the next thing they will not cover that!
They don’t have a manager, apparently because when you ask to speak to one he’s not available. It’s a distasteful and nothing frustrates me like driving a car that falls apart. I have to drive 60/80km an hour or else I have to stop and put parts together
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Ayabulela B's updateReviewer Update
30 Apr 2025, 14:38Today marks exactly 10 days without being assisted. 10 DAYS! The FNB staff works under no supervision, there’s apparently no hierarchy structure because every time you ask to talk to a manager, they don’t have. Tomorrow morning they’ll be the first to debit insurance money from
My account but they can’t deliver. Now I’m being told that a claim can take up to 3 weeks. This is the last time they’ll be debiting my account. I want nothing to do with them, their services and everything else!
My account but they can’t deliver. Now I’m being told that a claim can take up to 3 weeks. This is the last time they’ll be debiting my account. I want nothing to do with them, their services and everything else!
AB
Ayabulela B's update30 Apr 2025, 14:38
Reviewer Update
Today marks exactly 10 days without being assisted. 10 DAYS! The FNB staff works under no supervision, there’s apparently no hierarchy structure because every time you ask to talk to a manager, they don’t have. Tomorrow morning they’ll be the first to debit insurance money from
My account but they can’t deliver. Now I’m being told that a claim can take up to 3 weeks. This is the last time they’ll be debiting my account. I want nothing to do with them, their services and everything else!
My account but they can’t deliver. Now I’m being told that a claim can take up to 3 weeks. This is the last time they’ll be debiting my account. I want nothing to do with them, their services and everything else!