Car claim - what a terrible experience.

Car insurance claim experience getting worse and worse by the day. The start of the claim on the 13th of April seemed promising to go well,car uplifting was courtesy car hire was quick.

From their assessment process EVERYTHING has been downhill.With Dennis Otto at AUTOMAGIC making intentional careless mistakes and not being receptive to correction - this experience has become terrible.

Summary: Constantly changing numbers to suit THEIR outcome.They went from INFLATING my car retail value to UNDERSTATING the cost to repair, all to force a car that is a clear write off to be repaired.

The back and forth and delay tactics by FNB Car claims are enraging.Having to call everyday for updates and next steps, they care less with every effort.

FNB- HOW CAN WE HELP YOU???

What a terrible experience.