ZL
Zante L

1 reviews | Active since Feb 2015

07 Dec 2015, 11:41

#Cantdeal

I am disgusted!<br> <br> Surely I can't complain about the service, because I didn't get any!!!<br> I went to the airport branch to reverse debits that went off AGAIN. AFTER I \stopped"them at the very same branch a few months ago. I was given a piece of **** paper with a number and I was told to call a call centre and they will help me. My card was ****** so the very intelligent operator from the FNB call center couldn't help me AT ALL. <br> I CANT GET A CARD - MY MONEY HAS BEEN TAKEN FROM MY ACCOUNT AND I CANT GET IT BACK. <br> NO CARD. NO MONEY. NO SERVICE. <br> Its like running in a circle getting nowhere with FNB lately. <br> <br> Can somebody JUST sort this out BEFORE 2016 <br> PLEASE!!"""

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Dec 2015, 12:46
Official
Hello Batcrazy,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 828477.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)