tD
themba D
1 reviews | Active since Jul 2013
25 Jan 2016, 19:14
cant withdraw
Some one sent me an ewallet for R150.00 I went to the ATM it did not have any R50.00 so I had to withdraw a R100.00 now I can't access the R50.00 that is left, it ask me with a R6.00 fee were else it was their ATM that it did not have R50.00 now I have forfeited my R50.00.
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Jan 2016, 08:08Hello leboned1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 854849.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 854849.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply26 Jan 2016, 08:08
Official
Hello leboned1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 854849.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 854849.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)