GS
Gabriel S
1 reviews | Active since Jun 2011
12 Aug 2019, 12:32
Can't use online banking
I signed up for an FNB Premier account. I received my debit card, but I cannot use online banking as I must be registered for incontact. Nobody I spoke to seems to be able to assist as the FNB app on my phone is not verified. I get transferred from pillar to post but nobody can assist me. I am starting to regret having signed up with FNB!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
12 Aug 2019, 13:14Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply12 Aug 2019, 13:14
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
***