1 reviews | Active since Feb 2015
Can't understand english
Hi
This is one useless bank that can not understand a person when they called me regarding my credit card I told them that I am unemployed I can pay R5.00 or R10.00 a month to sort that account out yet they fail to understand and keep on calling me who must I **** to sort a trash bank like fnb out
Good day Ishtiyaak,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Credit Card Division who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Ishtiyaak,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Credit Card Division who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)