Cant seem to get CSV of account transactions.

I Cant seem to get CSV of account transactions. It's Tax season. I need to see what I can claim on. To do this I really need accounts in a csv format. nothing fancy, date/transaction description and amount... FNB used to be able to email these to you monthly. Now it seems they no longer can. They can provide PDF's. however If you try to convert these there is little to apply a sensible date or columns. It will take over a day... of time to convert. I cant understand that a Bank doesn't offer this service. I think its a pretty fundamental. this as opposed to ebucks or selling phones... Anyhow. Im posting this here as Ive exhausted all means of reaching someone at FNB who is willing to help. The chat seems to be the best channel...untill you get disconnected.