Can't register for paypal account even though its advertised as a function of FNB

Been trying for two weeks to link my paypal account to FNB. I completed the online process and was then told there was a problem and given a number to call...which was of course incorrect. So when I called the correct number, I was told that I have two profiles and that I should go into a bank to link the two profiles. Today, after two hours with a consultant, numerous phone calls to some helpdesk and constantly inserting information - my profile is still not correct. Turns out I had a discovery credit card back in 2004 which is now conflicting with the new account. The consultant told me right at the beginning that linking your paypal account to fnb if you don't have an fnb account is impossible, and that I should rather open up an fnb account which I don't want. so my question is .... why advertise that you can link your paypal account to FNB even if you don't bank with FNB if it can't be done? This was a complete waste of my time. Is this the way FNB recruits new clients? Really? All that advertising about how can we help you? why not just say how can we rob you?