Can't open business account for 4 days

Item: FNB (First National Bank)
Rating: 2
Author: Marno W

I love FNB as a bank. But I can't register for a business account. I have tried for 4 DAYS now. It just keeps saying, "Sorry, we could not proceed". This happens when trying to open a Business Gold Account online.

CIPC reg. via FNB is also down.

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

27 Feb 2019, 14:32

Good Day,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)'s reply27 Feb 2019, 14:32

Official

Good Day,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)

Marno W's updateReviewer Update

27 Feb 2019, 16:04

Thanks for the call and emails being sent for the updates.

Marno W's update27 Feb 2019, 16:04

Reviewer Update

Thanks for the call and emails being sent for the updates.