Can't open additional FNBy accounts and FNB doesn't get back to you

Good day

I'm struggling to open additional FNBy accounts and I've tried all means of communication, but still no-one from FNB has called me back after the initial conversation.

1. In June I went to our local branch. After around 2 hours, the sales person and the manager couldn't help me and said they would get back to me. 2. Online Chat via Browser. I did this in July, the agent said that a sales agent will contact me, they never did. 3. Online Chat via phone (July). I've done this twice and same message, a sales agent will contact me... 4. Decided that the only two options left is email or call center so I went with the call center. Another 20min of my life I ain't getting back and the result was exactly the same, they can't help me, a sales agent will contact me. I asked for a reference number as I have nothing to proof all of my attempts so they SMS'd me the following ref no: Rg***. The was on the 17th of August and still no one has called or emailed or SMS me at all.

Is there anyone that can help me?