Cant open a Business account since the 27/08/2015

I phoned your call center to open a business account which they started and linked to my personal online profile on the 27/08/2015. I was told I would get an email so I could sent my KYC and FICA documents. After 4 days I phone your call center and was told to email cipcdocuments and [Email Removed] all my documents which I did. It took a further 3 days to respond to tell me to fill out other forms which I sent back the following day on the 04/09/2015. On the 7th I emailed to confirm they got my email which they did and said \Your docs are all in order ....will send your account for finalisation ....then they will keep in touch with you when they done". After hearing nothing I called agin and the call center person told me I should hear back from a consultant with 24-48hours at this point it was over 48hours. She said she would escalate the issue and someone would call me. Today right now it has been over 72hours and I have hear nothing. Maybe its time to look at another bank"""