AP
André Pieterse
1 reviews | Active since May 2018
24 May 2019, 12:02
Cant I settle my account? Useless...
I am a VERY frustrated client... I don't understand... I WANT to settle my account, in full... but your settlement department doesn't answer emails, and when i call, im on hold for well over an HOUR!!!!!
This is TERRIBLE customer service, if i could rate you 0 stars, I would. Dont you want my money?
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Replies (1)
FNB (First National Bank)'s replyOfficial
24 May 2019, 13:21Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply24 May 2019, 13:21
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***