Cant get new FNB card delivered

I had to cancel my debit card becouse it was damaged. Went onto the FNB app no problem, canceled said card and then ordered a new one. Does not tell you that you have to also apply to get the card delivered. Went onto the FNB app to get new card delivered, app says Delivery types error? As a customer I need this card soonest, please can you get this card delivered asap. Thank you