CANT GET MY MONEY BACK
I used another banks atm in dec. There were no funds in and the transaction went off 2 times. I logged the call with fnb and the other bank. The other bank have site of the funds but fnb still has not logged the call so they cant return my money. This was 22 dec. Still no response from fnb even though the email is read. I sent an email about 10 times.
Good day Roslyn Allen,
Thank you for your posting.
Your account has been reviewed and it was noted that a sms was sent to *** at 15:50pm advising you that your account had been credited on the 28/12/2017, these amounts are available for use.
Please refer to your bank statement or you can call the help desk on 087 75 9404 option 1 for assistance.
Regards,
Hello Peter Complaints Team
Naomi Petersen
*** (option one)
Good day Roslyn Allen,
Thank you for your posting.
Your account has been reviewed and it was noted that a sms was sent to *** at 15:50pm advising you that your account had been credited on the 28/12/2017, these amounts are available for use.
Please refer to your bank statement or you can call the help desk on 087 75 9404 option 1 for assistance.
Regards,
Hello Peter Complaints Team
Naomi Petersen
*** (option one)
Good day Roslyn Allen,
Thank you for your posting.
Unfortunately we do not have that information you will need to contact FNB credit department on *** where you will be verified and assisted with your request.
Kindest regards,
Hello Peter Team
Good day Roslyn Allen,
Thank you for your posting.
Unfortunately we do not have that information you will need to contact FNB credit department on *** where you will be verified and assisted with your request.
Kindest regards,
Hello Peter Team