1 reviews | Active since Jun 2018
Can't get my card from FNB
I am very disappointed in the service of FNB. It has been 2 weeks now trying to open a new account. It was supposed to be convenient but I had to go into the branch Last week. They have not delivered my card and now I'm told I must cancel the card so they can order a new one. I can't even cancel it cause I haven't received it yet! This is ridiculous
Good day Stefan Botha,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one
Good day Stefan Botha,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one