TM
Taryn M
1 reviews | Active since Jul 2018
21 Nov 2018, 18:02
Can't get a simple ATM card delivered
I received an after hours call from FNB about 2 months ago and the persuasive agent upgraded my savings account to a cheque account. Great stuff but getting the card has been an absolute nightmare
I have a FNB SIM which I can't find and haven't used in years but apparently I cannot use my primary cell number because of this FNB SIM. I mean hello, you called me... on my cell number and now it's a flipping mission to get my card delivered
Sort your priorities out FNB
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Replies (1)
FNB (First National Bank)'s replyOfficial
22 Nov 2018, 08:58Good Day Taryn
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply22 Nov 2018, 08:58
Official
Good Day Taryn
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***