1 reviews | Active since Jun 2017
Cant get a new petrol card
<p>I have been trying to get hold of FNB for weeks now to apply for a new petrol card because my old one had expired, but every time I phone in, they just transfer me to a million different departments. </p> <p> </p> <p>No one in that building understands their jobs or the jobs of their departments. </p> <p> </p> <p>Horrifically terrible. </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)