MK
Mohammed K

1 reviews | Active since Aug 2011

12 Feb 2019, 11:02

Can't Even Resolve Hellopeter Complaint

Logged this complaint, have not had an answer:

https://www.hellopeter.com/first-national-bank/reviews/poor-premier-banking- **********

I am querying why this site was able to charge my card without me entering my CVV or receiving an OTP. The site only have my card number, nothing else.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Feb 2019, 13:03
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards, 
 
Hello Peter Complaints Team 

*** (option one)