Cant even get your bank card

<p>I called FNB on the 7th November 2016 to order a new card. The agen said 5 to 7 days. Which branch Crescent in Umhlanga. Called FNB on the 15th November my card is at the branch. Annoyed i accepted this. On the 18th i go to the branch. Its closed. Called the the call center stuck in traffic. The advise its in the gateway branch. Call a number of times get hold of a 'supervisor' no we will investigate and get back to you. Nothing happens call the complaints line. Log a formal complaint. The complaints agent calls me. And her brilliant idea we will courier the card to you 5 to 7 days. Now i dont know how they work in the complaints department if you cant understand my problem. Mind you the card isnt free you pay for one. The courier company contacts me 3 to 5 days. Really feeling like FNB isnt interested in my business. Think a bank change is in order. Thanks FNB for terrible service when you need them the most.</p>