FN
Frederik N

1 reviews | Active since Feb 2019

11 Feb 2019, 15:11

Cant even draft a le

Not even a reply after how many emails and phone calls concerning a paid up letter for accounts settled

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Feb 2019, 15:40
Official
Good day Frederik

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)